Refund and Returns Policy

At Global Travel Hangar, we strive to provide exceptional travel experiences. Please read our Refund and Returns Policy carefully before making a booking. By confirming a reservation with us, you agree to the terms outlined below.

Cancellation by Customer

More Than 30 Days Before Departure

Bookings canceled more than 30 days prior to the scheduled departure date may be eligible for a full refund, excluding any non-refundable deposits, processing fees, or supplier charges.

15 to 30 Days Before Departure

Cancellations made between 15 and 30 days before the scheduled departure date may be subject to partial cancellation charges depending on the travel service provider’s policy.

Less Than 15 Days Before Departure

Cancellations made within 15 days of departure may not be eligible for a refund. Cancellation charges may apply up to the full booking amount.

Non-Refundable Services

Certain travel services, promotional offers, discounted packages, special event bookings, visa fees, travel insurance, and non-refundable airline tickets may not be eligible for refunds under any circumstances.

Refund Processing

Approved refunds will be processed using the original payment method whenever possible. Refund processing times may vary depending on banks, payment gateways, airlines, hotels, or other service providers and may take between 7 and 30 business days.

Changes to Bookings

Requests for booking modifications, including changes to travel dates, traveler names, accommodations, or activities, are subject to availability and may incur additional charges imposed by suppliers or service providers.

Cancellation by Service Providers

In the event that a hotel, airline, tour operator, or other service provider cancels a booked service, we will make reasonable efforts to offer alternative arrangements or process applicable refunds in accordance with the supplier’s policies.

Force Majeure

Global Travel Hangar shall not be held responsible for cancellations, delays, or disruptions caused by circumstances beyond our control, including natural disasters, adverse weather conditions, government restrictions, pandemics, strikes, political unrest, or other unforeseen events.

No Show Policy

Failure to arrive for a scheduled tour, transfer, accommodation, or travel service without prior notice may be considered a no-show and may result in the forfeiture of the booking amount without refund.

Unused Services

No refunds will be provided for unused services, missed tours, early departures, voluntary itinerary changes, or any portion of a travel package that is not utilized by the traveler.

Special Circumstances

Refund requests due to medical emergencies or other exceptional circumstances will be reviewed on a case-by-case basis and may require supporting documentation. Approval is not guaranteed and remains subject to supplier policies.

How to Request a Refund

To request a refund or cancellation, please contact our customer support team with your booking reference number and relevant details. Our team will review your request and provide further assistance.

Policy Updates

We reserve the right to modify this Refund and Returns Policy at any time. Any updates will be posted on this page and will become effective immediately upon publication.

Contact Us

If you have any questions regarding cancellations, refunds, or booking modifications, please contact Global Travel Hangar through the contact information provided on our website.